Refund policy

Refund Policy

We want you to feel confident in your purchase. If something isn’t right, we’re here to help.

Return Window

New, unworn, and unwashed merchandise may be returned within 14 days of delivery with proof of purchase.

To be eligible for a return, items must be:

  • In original condition

  • Unworn and unwashed

  • Free of stains, damage, or marks

  • With all original tags attached

  • Returned in original packaging

Return Shipping

Returns are free for customers in Canada and the United States.

For US returns, any duties or fees incurred will be deducted from your refund.

How to Start a Return

To initiate a return, please email info@tression.com with your order number and reason for return. Our team will guide you through the next steps.

Refunds

Refunds are issued to the original method of payment once your return has been received and inspected.

Please allow 3–5 business days for processing after we receive your item.

Original shipping charges (if applicable) are non-refundable.

Exchanges

We do not process direct exchanges.

The fastest way to exchange an item is to:

  1. Return your original item

  2. Place a new order once your return is accepted

Final Sale Items

For hygiene and product integrity reasons, the following items are final sale and not eligible for returns:

  • Unisex Compression Socks

  • Compression Wash Bags